The Financial Ombudsman Service (FOS) Australia is pleased to be hosting INFO 2017 from 24-27 September at The Langham, Melbourne, Australia.

Having achieved a decade of sharing knowledge, information and experience, we are looking forward to more collaborative interactions this year.  Our three day conference program has been designed to glean valuable expertise from our speakers and participants, enabling us to learn from each other with a focus on innovation and adapting to our ever changing environment.

Melbourne has much to offer with its unique culture, beautiful sights and artistic nature.  The conference venue, The Langham, is set on the banks of the Yarra River in Southbank, Melbourne’s arts and leisure precinct

INFO 2017 will be delving into topics such as increasing the effectiveness of our communication with neurological insight, the effect of changing trends on dispute resolution, the challenges involved when working with vulnerable and disadvantaged consumers and innovation in dispute resolution – the next 10 years.

Do take advantage of the early bird fees by registering before 31 May, and please visit this website regularly for program updates, conference highlights and tips to assist you getting to Melbourne.

We so look forward to seeing you !


Welcome to multicultural Melbourne

A warm welcome to all the delegates and guests from the staff of the Financial Ombudsman Service Australia.

Considered one of the most liveable cities in the world, Melbourne is richly multicultural with a diverse range of food, arts and sporting attractions. Learn more about Melbourne